:: Choose an option :: 1-Training in Cultural Competence 2- 3-Each Patient is Unique 4-Meanings Stem from Cultural and Social Context 5-The Patient-Based Approach 6-Why? Racial – Ethnic Disparities in Healthcare 7-Evidence Linking communication to Outcomes 8-Why? 9-Queens 10-Manhattan 11-Select Area Market Share 12-Regulatory Standards 13-Crossing the Quality Chasm - Institute of Medicine, 2001 14-Satisfaction 15-What is Patient Based Cross-Cultural Care? 16-COROLLARY 17-COROLLARY 18-How do we provide Patient Based Cross-Cultural Care? 19-How do we provide Patient Based Cross-Cultural Care? 20-Language Interpretation 21-How do we provide Patient Based Cross-Cultural Care? 22-Local Population is Defined By 23-How do we provide Patient Based Cross-Cultural Care? 24-What is Culture? 25-Culture Goes Both Ways in... 26-“North American professional constructs... 27- 28- 29- 30- 31-How do we provide Patient Based Cross-Cultural Care? 32-Identify and address areas of cross-cultural sensitivity 33-What are some of these sensitive areas? 34-How do you know? SIMPLY ASK! 35-How do we provide Patient Based Cross-Cultural Care? 36-Explore the patient’s perspective 37-Picture 38-Why is it important to explore the meaning of the illness? 39-Explore the patient’s expectations 40- 41-Explore the patient’s perspective 42-45 year old Puerto Rican... 43-Engage the patient, Earn the trust 44-How do we provide Patient Based Cross-Cultural Care? 45-PATIENT BASED CROSS-CULTURAL... 46-Screening for Adherence Risk 47- 48-References < Slide 2 of 48 >